Online counselling (or therapy) means getting psychological / emotional / mental health help via phone, video call, or chat, rather than going in person.
In Kerala, this is especially helpful because of geography (hilly areas, remote locations), busy lives, and also for Malayalis living abroad (NRIs) who prefer talking in their native language (Malayalam).
Many platforms offer Malayalam-speaking counsellors / therapists, which helps with being understood, cultural sensitivity, and comfort.
https://oppam.me/