Our family recently traveled from Zurich to Helsinki and had the most pleasant experience with the Finnair Airlines Zurich Office. From the moment I called to inquire about flights, I was treated with professionalism, warmth, and genuine care. We were traveling with our two young children (ages 4 and 7), so we had many questions about seat assignments, meal options, and entertainment. The staff at the Zurich office patiently answered every query and guided us through the entire booking process. They even suggested the most suitable flight times to accommodate our children's routines. At the airport, the check-in process was smooth, and our family was seated together exactly as planned. The Finnair ground staff in Zurich were efficient and kind, especially with our kids who were a bit anxious about flying. They made the boarding process seamless, allowing us to board early and settle in before the crowd. Onboard, the crew continued to impress us with their friendliness and attentiveness. The kids were given toys and coloring kits, and the crew checked in frequently to make sure we were comfortable. It was our first time flying with Finnair, but it definitely won’t be our last. We’re incredibly grateful to the Finnair Zurich Office for making our family trip so smooth and enjoyable.