Why Businesses are Opting for WhatsApp CRM integration?
A WhatsApp CRM integration is a tool used for connecting your WhatsApp Business directly to your CRM, such as Salesforce or HubSpot. These integrations allow businesses to access customer profiles, purchase history, and past interactions with customers in a centralised platform, allowing your team to offer personalised service and stay on top of every conversation.

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Why Businesses are Opting for WhatsApp CRM integration?

In the past, businesses primarily relied on email and phones for communicating with customers, stakeholders and others. However, the landscape has completely changed in recent years with the increasing popularity of WhatsApp and other messaging apps,