Market Overview
Global Service Robotics Market size and share is currently valued at USD 52.70 billion in 2024 and is anticipated to generate an estimated revenue of USD 167.88 billion by 2034, according to the latest study by Polaris Market Research. Besides, the report notes that the market exhibits a robust 12.3% Compound Annual Growth Rate (CAGR) over the forecasted timeframe, 2025 - 2034
Service robotics refers to robots designed to assist humans in performing various tasks, typically outside of industrial environments. Unlike industrial robots that are designed for repetitive manufacturing tasks, service robots are developed to carry out operations in environments where human interaction is often required. These robots are increasingly powered by artificial intelligence, sensors, and advanced software systems, which allow them to perform a wide range of functions such as cleaning, delivery, assistance, surveillance, and even customer service.
The rise of robotic process automation (RPA) in business operations is also contributing to market growth. By automating mundane and repetitive tasks, service robots enable businesses to optimize their operations, reduce costs, and enhance productivity. This trend is especially evident in sectors such as healthcare, where robots assist in surgeries or provide eldercare, and hospitality, where robots help with room service or check-ins.
Market Segmentation
The service robotics market can be segmented based on type, application, end-use industry, and region.
By Type
Service robots are broadly classified into professional service robots and personal service robots.
- Professional Service Robots: These robots are designed for specialized tasks and are often employed in environments such as hospitals, restaurants, airports, and retail stores. They can perform complex tasks such as surgical procedures, cleaning, and delivery. Examples include autonomous mobile robots (AMRs), surgical robots, and warehouse robots.
- Personal Service Robots: These robots cater to individuals and are used in domestic settings or for personal assistance. Common applications include vacuum cleaning robots, lawn-mowing robots, and companion robots for elderly care.
By Application
The market can also be divided based on specific applications, including:
- Healthcare: Service robots in healthcare are used for surgical assistance, medication delivery, telepresence, and rehabilitation. They play an essential role in enhancing the efficiency of healthcare services and improving patient outcomes.
- Logistics and Warehousing: Robots in logistics are used for material handling, order fulfillment, and autonomous delivery. These robots help streamline supply chain operations and reduce human labor.
- Hospitality: Service robots in the hospitality industry are used for room service, check-ins, cleaning, and guiding guests. Hotels and restaurants are increasingly adopting robots to enhance customer experience and operational efficiency.
- Retail: In retail, robots assist with inventory management, customer service, and even cashier functions. Autonomous robots can provide faster service, reduce human errors, and improve operational efficiency.
- Others: This category includes applications such as military robots, agricultural robots, and public service robots that assist in surveillance, transportation, and various service tasks.
By End-Use Industry
The end-use industries utilizing service robotics include:
- Healthcare: The healthcare industry is a significant driver of growth in the service robotics market. Service robots help streamline procedures in hospitals, assist elderly patients, and even support surgery and diagnostics.
- Retail: Retailers are adopting autonomous robots to assist with tasks such as inventory management, customer interaction, and restocking. Retail robots improve store efficiency and reduce operational costs.
- Hospitality: In the hospitality industry, robots are deployed for customer service functions like checking in guests, delivering food, or cleaning rooms. These robots enhance customer experiences and help businesses operate more efficiently.
- Logistics and Transportation: Service robots in logistics help automate material handling, sorting, and autonomous delivery systems. Robots play a key role in improving supply chain efficiency and reducing operational bottlenecks.
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https://www.polarismarketresearch.com/industry-analysis/service-robotics-market
Regional Analysis
The global service robotics market is analyzed across several regions, including North America, Europe, Asia Pacific, Latin America, and Middle East & Africa.
North America leads the service robotics market, owing to its advanced technology infrastructure and early adoption of AI-driven robotics. The United States, in particular, has been at the forefront of robotics development, particularly in sectors like healthcare, logistics, and hospitality. Strong investments in research and development (R&D) and a high demand for autonomous robots in industries such as healthcare and logistics contribute to the region’s market dominance.
Europe is another key player in the service robotics market, with countries like Germany, France, and the UK investing heavily in robotics solutions across industries such as healthcare, retail, and logistics. The European Union has also been focusing on fostering robotics innovation through initiatives aimed at promoting automation and AI adoption in various sectors.
Asia Pacific is expected to witness the fastest growth in the service robotics market, driven by rapid industrialization, technological advancements, and increasing investments in robotics in countries like China, Japan, and South Korea. The region’s growing demand for automation in healthcare, retail, and logistics, coupled with strong government support for robotics innovation, is propelling the market forward.
Latin America and Middle East & Africa are witnessing gradual growth in the service robotics market, with increasing adoption of robots for applications such as hospitality, healthcare, and logistics. The rising focus on automation in industries like retail and transportation is expected to drive demand for service robots in these regions.
Key Companies
Several key players are shaping the service robotics market by offering innovative solutions and technological advancements. These companies include:
- iRobot Corporation
- SoftBank Robotics
- Intuitive Surgical, Inc.
- ABB Ltd.
- KUKA AG
- FANUC Corporation
- Northrop Grumman Corporation
- DJI
- Boston Dynamics
- Cyberdyne Inc.
- Neato Robotics
- GeckoSystems International Corporation
- Stryker Corporation
- Ubtech Robotics
- Blue River Technology
Conclusion:
The service robotics market is experiencing rapid growth as industries across the globe embrace automation, AI-driven robotics, and advanced technologies. With increased demand for autonomous service robots in healthcare, logistics, hospitality, and retail, service robotics are poised to revolutionize how businesses operate and deliver value to customers.
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