United Airlines, one of the major U.S.-based carriers, maintains a significant presence in the Pacific region. With Guam serving as a strategic hub in its network, the United Airlines Guam Office plays a central role in delivering first-class service and comprehensive travel support for local and international passengers. This article presents detailed information on the United Airlines Guam Office, including its exact address, contact numbers, office hours, and the extensive range of services it offers.
? United Airlines Guam Office Address
The United Airlines Guam Office is conveniently located in one of the most accessible areas of the island. Below is the official address:
United Airlines – Guam Office
Tiyan Business Park
P.O. Box 8770, Tamuning, Guam 96931
United States Territory
This central location ensures that both residents and visitors can easily reach the office for in-person travel assistance, ticketing, and support services.
? United Airlines Office Hours in Guam
The Guam Office of United Airlines operates during the following business hours:
Monday to Friday: 8:30 AM – 5:00 PM
Saturday and Sunday: Closed
Public Holidays: May vary (call ahead for schedule)
Passengers are encouraged to plan visits during weekdays for efficient service.
✈️ Services Offered at United Airlines Guam Office
The United Airlines Guam Office provides a wide range of services for passengers, whether you're flying domestically within the region or internationally. Below is a detailed list of the services available:
Flight Reservations and Ticketing
Booking international and inter-island flights
Real-time availability for United-operated flights
Fare quotes and pricing assistance
Group bookings and corporate travel support
Booking Changes and Cancellations
Flight rescheduling
Ticket reissuance
Refund processing
Travel credits and voucher usage
Check-in and Boarding Assistance
Early check-in support
Pre-boarding requirements
Baggage tag issuance
Seat selection and upgrades
Baggage Information and Claims
Standard and excess baggage information
Lost, delayed, or damaged luggage claims
Instructions on reporting baggage issues
MileagePlus Loyalty Program Assistance
Account registration and login support
Redeeming miles for flights or upgrades
Claiming missing miles
Tier status inquiries and benefits
Travel Document and Visa Advisory
Guidance on passport and visa requirements
Support for U.S. visa policies and travel restrictions
Transit and stopover visa information
? United Airlines Flights From Guam – Key Destinations
Guam serves as a regional hub for United Airlines in the Pacific, offering direct and connecting flights to numerous destinations across Asia and the U.S. mainland. Popular routes from Guam International Airport (GUM) include:
Guam to Tokyo (Narita and Haneda)
Guam to Honolulu
Guam to Manila
Guam to Osaka
Guam to Chuuk, Pohnpei, and other Micronesian islands
Guam to Los Angeles and San Francisco (via Tokyo or Honolulu)
With its island-hopping services across Micronesia, United Airlines remains a lifeline for inter-island travel and essential cargo transport in the region.
? Baggage Policy Overview – Guam Departures
When flying out of Guam with United Airlines, it's crucial to understand the baggage policies:
Carry-on: 1 personal item + 1 standard carry-on bag (max weight: 7 kg / 15 lbs)
Checked Baggage: Typically 2 bags for international flights (50 lbs each for Economy)
Excess Baggage: Additional fees apply
Special Items: Sports gear, instruments, and medical equipment require pre-clearance
The Guam Office staff can help passengers calculate baggage fees and ensure baggage compliance.
?? Why Visit the United Airlines Guam Office in Person?
Although most services are available online, there are several benefits to visiting the Guam Office in person:
Immediate support for urgent travel changes
Face-to-face assistance for passengers with special needs
Support with U.S. entry requirements, ESTA, and connecting flights
Faster issue resolution for lost luggage or refund claims
Travelers unfamiliar with online systems or needing printed itineraries may find the in-person service invaluable.
? Online Services Available to Guam Travelers
Passengers can also utilize United Airlines’ extensive digital tools:
Mobile App: Check-in, flight status, digital boarding pass
Flight Alerts: Email and SMS notifications
Live Chat Support: Via the website for real-time help
Travel-Ready Center: Upload and verify COVID-19 travel documents
These digital options provide convenience and minimize the need for long waiting times at the airport.
? United Airlines Cargo and Freight Services – Guam
In addition to passenger services, United Airlines offers cargo transportation services from Guam, including:
Priority freight delivery
Animal and pet transport
Time-sensitive shipments
Commercial and retail goods logistics
To schedule a shipment or inquire about cargo rates, customers can reach out directly to the Guam cargo team through the main office or United Cargo.
✅ Travel Tips for United Airlines Passengers Departing Guam
Arrive at the airport at least 3 hours before international departure
Use online check-in for faster processing
Verify visa requirements for your destination
Pre-purchase extra baggage for discounted rates
Double-check COVID-19 entry requirements and travel bans
? Final Thoughts
The United Airlines Guam Office stands as a key resource for travelers seeking convenient and reliable airline support in the Western Pacific. Whether you’re flying across the region, to the U.S. mainland, or internationally, the Guam office provides a complete set of services to help you prepare, modify, and enhance your journey. With professional customer service, a strategic location, and strong regional connectivity, United Airlines continues to be Guam’s top airline partner.