QuickBooks is the most popular accounting application that is widely used across the globe. The inevitable accounting features help business owners to manage their business financial records. However, despite being a powerful accounting application, it is open to various technical glitches and errors. Among the heap of errors, QuickBooks Error 1328 is one error that frustrates the users while updating the QuickBooks software. If you are facing this issue and looking for reliable solutions, this blog is meant for you. Read the complete blog, as this blog covers all the aspects of this error, including its causes, signs, and troubleshooting methods.

What is Meant by QuickBooks Error 1328?

QuickBooks Error 1328 is a configuration error that occurs at the time of updating, installing, repairing, or uninstalling the application. Usually, the error occurs when the temporary files are located in the config.msi folder. However, there are other reasons that trigger this error. It is a multi-faceted error; however, it is often seen in the following format. 

The error prevents you from accessing any functionalities in QuickBooks company files. Hence, you must resolve the error as soon as possible. 

Why Does QuickBooks 1328 Error Occurs?

It is quite frustrating to face this error as the error does not clearly state what happens. It is a confusing error. An error window opens up on the screen with the abort, ignore, or retry options. Knowing the exact cause of the error is important as it helps in understanding the error in a better way. There are numerous factors that are responsible for triggering this error. 

Below, we have mentioned some common yet contributory reasons responsible for the error. 

• The program files got damaged or corrupted.
  
  
• QuickBooks desktop is not installed properly on the system.
  
  
• An invalid entry in the Windows operating system.
  
  
• The incorrect system configuration will result in this error.
  
  
• Your system is affected by a virus or malware attack.
  
  
• There is an issue with the network or the connectivity.
  
  
• An issue with the QuickBooks download.
  
  

Common Signs and Symptoms to Identify QuickBooks Error Code 1328 

Just like any other QuickBooks issue, this error also throws some early signs and symptoms to identify it. You can easily spot the QuickBooks update error 1328 with the help of the below-listed signs/symptoms. 

• You are unable to update the QuickBooks application.
  
  
• The window gets inactive or crashes.
  
  
• QB software crashes suddenly.
  
  
• An error message with error code 1328 pops up on the screen.
  
  
• You will face difficulty while repairing the software.
  
  
• The installation and uninstallation process becomes difficult.
  
  

Easy Troubleshooting Methods to Cure QuickBooks Error 1328 

Now, you are aware of the error and its contributory causes. Resolving the QuickBooks error 1328 is not as tricky as understanding the error. There are a handful of solutions. You can pick any solution that best suits you. However, if you are aware of the root cause of the error, you can implement the troubleshooting method. 

Solution 1: Rename the System File Config.msi 

The system file config.msi helps the installer to install the application on the Windows operating system. It is a hidden file. If the config.msi file gets corrupted, then you will face this error. By simply renaming the config.msi file, you force the windows to create a new file. Follow the below-mentioned steps to remove the error 1328 from your system.

• Open the file explorer on your system and then open the C drive.
  
  
• In the C drive, click on the organize option and then choose the folder and search option.
  
  
• Now, in the view tab, uncheck the hide-protected operating system files.
  
  
• Click on the OK button to make the changes.
  
  
• Now, in the search bar of the window, type config.msi and press the enter key.
  
  
• Further, right-click on the file and afterwards choose the rename option from the available options.
  
  
• Now, add .old at the end of the file name to rename the file.
  
  
• Click on the OK button and close the window to end the process.
  
  
• Restart the system, open QuickBooks, and check whether the issue is resolved or not.
  
  

Solution 2: Take the help of QuickBooks Install Diagnostic Tool 

The installation issues of the application can be resolved by using the QuickBooks install diagnostic tool. You need to download the QuickBooks tool hub, as it (Install diagnostic tool) is a part of the tool hub. 

Step 1: Install QuickBooks Tool Hub

• Download the QuickBooks tool hub from the official website.
  
  
• Open the downloaded folder and run the QuickBooks_toolhub.exe file.
  
  
• Complete the on-screen instructions and agree with the terms and conditions.
  
  
• You will receive the message “successfully completed” once the installation process is over.
  
  
• The QuickBooks tool hub icon appears on the screen when the installation process is complete.
  
  

Step 2: Use QuickBooks Install Diagnostic Tool 

• Double-clicking on the tool hub desktop icon to open it.
  
  
• Click on the installation issues tab available on the left panel of the tool.
  
  
• Herein, click on QuickBooks Install Diagnostic Tool. It will run the tool to correct the installation issues.
  
  
• The process may take time. So, please wait till the process is over.
  
  
• Once the issues are fixed, reopen QuickBooks to check if the issue is resolved or not. If not, try another solution.
  
  

Solution 3: Use System File Checker

The steps to follow for removing the QuickBooks error code 1328 are:

• Type cmd in the Windows search box and press the enter key.
  
  
• As you need to run the cmd as an admin. So, right-click on the cmd and choose run as an administration option.
  
  
• Now, type SFC/Scannow in the open window and press the enter key.
  
  
• It will start scanning the system files for the issues. If any issue is found, it will be automatically fixed by the tool.
  
  
• Hopefully, it will resolve the issue. If the error still persists, try other solution listed below.
  
  

Solution 4: Uninstall QuickBooks by using clean Installation 

If none of the above-mentioned methods works for you, try to uninstall QuickBooks by using the clean installation process.

Uninstall QuickBooks 

• Open the control panel of your system and click on the programs and features tab.
  
  
• Further, click on the programs option. A list of all programs appears on your screen.
  
  
• Choose QuickBooks and right-click on it. Select the uninstall QuickBooks option and click on the Next button.
  
  
• It will uninstall QuickBooks from the system.
  
  

Run the QuickBooks Clean Installation Tool 

Now, you need to perform a clean installation process. The steps to follow are:

• Firstly, open the QuickBooks tool hub by double clicking on its desktop icon.
  
  
• Further, click on the installation issues tab available at the left panel.
  
  
• Here, press the clean install tab. A QuickBooks clean install utility window appears. Choose the correct option in the opened window.
  
  
• Click on the OK button.
  
  

Note: You can manually rename the QuickBooks desktop installation folder. By adding the .old at the end of the installation folder, you inform the application to make a new folder. 

Reinstall QuickBooks 

Now, reinstall QuickBooks on your system again. You need to download QuickBooks from the official Intuit website and complete the installation process. Also, keep the license number and the product key handy to authenticate the installation process.

Wrapping It Up 

QuickBooks is a robust application with advanced accounting tools and features. Irrespective of the errors faced, the application is used by millions of persons across the globe. Resolving the QuickBooks errors is not difficult. By following the simple remedies, you can easily fix the issues. Hopefully, this blog helps you resolve the QuickBooks Error 1328 that you faced while updating the application. If you still feel the need to get advice from our experts, call us immediately. Our experts are happy to help you.