The role and functions of a Network Operations Center (NOC) are vital in ensuring the smooth functioning of a business’s network infrastructure. NOC teams actively assist in remote monitoring and management, maintaining overall infrastructure and network operations, and engaging in high-level security activities.

To ensure the network operates at peak performance levels, NOC teams conduct regular maintenance, such as software updates, hardware replacements, and capacity management.

Incident resolution is another crucial function of a NOC. When network issues arise, the NOC team is responsible for promptly detecting and resolving these incidents, minimizing any disruptions to the network. They employ their expertise and experience to troubleshoot and diagnose problems, implementing effective solutions to restore normal operations.

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